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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in its original packaging, accompanied by proof of purchase, and reported with photo/video evidence of the issue.

Return Window We accept return requests within 30 days of delivery. After this period, we are unable to process returns.

Eligibility for Returns To be eligible for a return, your item must be:

• Unused and in its original packaging
• Accompanied by proof of purchase
• Reported with photo/video evidence of the issue

Non-Returnable Items The following items cannot be returned:

• Items damaged due to misuse or improper handling
• Items without original packaging
• Items returned without prior approval

How to Request a Return Contact us at info@globaltechae.store within 30 days of receiving your order. Include your order number and photos/videos of the issue. Our team will review and respond within 2-3 business days.

Refunds Once your return is approved, refunds are processed within 5-10 business days to your original payment method.

Damaged or Wrong Items If you received a damaged or incorrect item, contact us immediately with evidence at info@globaltechae.store and we will arrange a replacement or full refund at no cost to you.

Exchanges The fastest way to get a replacement is to return the item and place a new order once the return is accepted.